Privacy Policy

At Here2Hire (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By accessing or using our website, mobile application, or services (“Platform”), you agree to the terms of this Privacy Policy.

What Information We Collect

We may collect the following personal information:

• Full name • Contact details (email address, phone number, mailing address) • Date of birth and identity verification documents • Profile and account information (including photos, reviews, bio) • Payment information (billing details, bank account, transaction history) • Information about services listed or hired • Communication with other users or our support team • Device and technical usage data (IP address, browser type, location) We do not collect sensitive information unless required by law or with your consent.

How We Collect Your Information

We collect personal information through:

• Direct input from you (e.g. when registering, creating listings, or making payments) • Automatically when you interact with our Platform (e.g. cookies, web beacons) • Third-party services (e.g. payment processors, identity verification providers)

Why We Collect and Use Your Information

We collect and use your personal information to:

• Provide and manage the Here2Hire platform • Verify your identity and process payments • Enable peer-to-peer hiring and listings • Communicate with you about your account or transactions • Improve our services, security, and user experience • Comply with legal obligations and prevent fraud or misuse

Disclosure of Personal Information

We may disclose your personal information to:

• Other users (as necessary to complete a hire transaction) • Our service providers (e.g. payment gateways, IT providers, customer support tools) • Regulatory bodies or law enforcement when legally required • Related entities and business partners • Third parties in connection with a merger, sale, or restructure of our business We do not sell or rent your personal information to marketers.

Overseas Disclosure

Some of your information may be disclosed or stored overseas, including in countries such as the United States or members of the European Union. We take reasonable steps to ensure that such recipients handle your information in a manner consistent with the Australian Privacy Principles.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you • Request correction of inaccurate or outdated information • Request deletion of your data (subject to legal obligations) • Opt-out of marketing communications • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) To exercise any of these rights, please contact us using the details below.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access.

These include: • SSL encryption • Secure servers and restricted access • Regular system updates and security checks • Two-factor authentication where applicable

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyse usage. You can control cookie preferences through your browser settings.

Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to read their privacy policies.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately. We recommend you review this policy regularly.

If you have any questions or complaints about this Privacy Policy or our handling of your personal information, please contact us: Privacy Officer – Here2Hire Email: support@here2hire.com.au